You are here

Help

1. How can I obtain the digital signature (DS) for working on TEK-Torg CJSC ETP in Rosneft Section?

In order to work on electronic trading platform of TEK-Torg CJSC Rosneft Section (the “ETP”) you will need to obtain the digital signature certificate (qualified for the RF (Russian Federation) residents, non-qualified for the non-residents) executed by one of the authorized certification centres and containing in the Extended Key Usage field the mark of possibility to apply this certificate at ETP — OID 1.2.643.3.241.

You may get additional information of obtaining of the digital signature (DS) for working on TEK-Torg CJSC ETP in Rosneft Section in the authorized Certification centres.

For non-residents located outside of Russian Federation there is a possibility of fully remote receiving of unqualified digital signature (NDS) – details in the Instruction. For ordering the NDS please contact the customer support services of JSC "TEK-Torg" via email help@tektorg.ru.

2. How much time does it take to obtain the DS for working at the ETP?

Standard DS issue term is 4 days.

Express DS issue is 1 hour (check for the possibility of the express issue in the chosen CC (Certification centre)).

3. How can I register at the ETP?

Upon obtaining of the DS you will need to register, made in two steps:

1st step: Registration of a new user at the ETP and activation of the e-mail address.
You will need to:

  1. click “Login” at http://rn.tektorg.ru enter https://rn.tektorg.ru/#auth/login
  2. click “Registration” in the form “Login” opened
  3. fill-in the registration form, upon completion of all the mandatory fields click “Registration”
  4. confirm your e-mail (you will be sent a message with the activation link and key (code) for the e-mail activation to the e-mail address specified in the registration form)
  5. click the activation link contained in the registration information message, or download the activation form at https://rn.tektorg.ru/#auth/activate, enter the activation key (code) into the respective box and click “Activate” after which the message of the activation successfully complete will appear.

 

2nd step: filing of the application for registration of a legal entity/physical person with the ETP as a Participant/Organizer of a Procurement Procedure.
You will need to:

  1. go to https://rn.tektorg.ru/#auth/login
  2. enter the login and password specified at registration and click “Login”
  3. then download the information of the DS into the personal account, to do so go to menu “Settings”, select “Personal Information”, then select “Update DS data”, then click “Download DS”
  4. then fill-in the form of the application for registration (opened by default) consisting of 2 tabs (general information and registration as a participant). Please note! In the field “Organization Name” indicate the full name of your organization (according to the Extract from EGRYuL (Unified State Register of Legal Entities) with all symbols)
  5. after completion, sign the application by the DS.
  6.  

4. What documents are required for registration at the ETP?

For Organizers:

  1. extract from EGRYuL obtained not earlier than in one (1) month prior to the date of the Application filing for registration as an Organizer (for the residents of the Russian Federation only)
  2. Power of Attorney providing an ETP Visitor with the powers to take the actions on behalf of the Organizer focused on the Organizer’s registration and other actions in accordance with this Regulation for working at the ETP, including when carrying out the Procurement Procedures
  3. the form of the Power of Attorney is provided in section “Regulatory Documents” at website: http://rn.tektorg.ru
  4. the contract for the working at the electronic trading platform of TEK-Torg CJSC (procurement procedures) in the Section of Rosneft concluded with the Operator

 

For the Participants registered in the territory of the RF:

  1. extract from EGRYuL/EGRIP (Unified State Register of Individual Entrepreneurs) obtained not earlier than in one (1) month prior to the date of the Application filing for registration as a Participant(for the residents of the Russian Federation only)
  2. Power of Attorney providing the ETP Visitor with the powers to conclude on behalf of the Participant the contract with the Operator for working at the electronic trading platform of TEK-Torg CJSC (procurement procedures) in the Section of Rosneft on the terms and conditions set forth in the Regulation, by taking of the actions for registration of the Participant with the ETP, as well as providing the powers for taking of other actions in accordance with this Regulation for working at the ETP, including when carrying out the Procurement Procedures

The form of the Power of Attorney is provided in section “Regulatory Documents” at website: rn.tektorg.ru.

For individual entrepreneurs and physical persons — a copy of passports (all pages).

 

For the Participants registered in the territory of a foreign country:

  1. document confirming the state registration of the legal entity in the territory of the foreign country in accordance with the laws of the country of registration, containing the information of the persons authorized to act on behalf of the legal entity, obtained not earlier than on one (1) month prior to the date of filing of the Application for registration as a Participant
  2. copy of the document of registration with the Tax Authority, if the Participant is registered with a tax authority in the territory of the RF
  3. Power of Attorney providing the ETP Visitor with the powers to conclude on behalf of the Participant the contract with the Operator for working at the electronic trading platform of TEK-Torg CJSC (procurement procedures) in the Section of Rosneft on the terms and conditions set forth in the Regulation, by taking of the actions for registration of the Participant with the ETP, as well as providing the powers for taking of other actions in accordance with this Regulation for working at the ETP, including when carrying out the Procurement Procedures

Documents issued in the territory of any foreign country, the documents shall be legalized (contain apostille) and contain the translation into Russian properly certified by a notary.

More information on the registration and documents to be submitted is available in the Participant Guidelines posted in the Section “Regulatory Documents” at the home page of TEK-Torg CJSC

5. How long is the application for registration considered?

In accordance with the Regulation of working at the ETP the application for registration shall be considered within 5 business days. The practic term for consideration of the application for registration is not longer than 1 business day.

6. How can I get accreditation with Rosneft?

You may file the documents for accreditation through ETP of TEK-Torg CJSC upon completion of the registration procedure, in menu “Settings” section “Accreditation”.

Also, using the ETP you may file an application for accreditation with binding to a certain procedure, using icon “Apply for Accreditation” located against the procedure name in the procedures list. The form of application for accreditation will be opened, with no option to edit the general data of the organization.

The requirements to the documents are provided in the form of filling-in of the Application for Accreditation as comments.

Upon completion of all the mandatory fields and downloading of the documents click “Sing and Send”.

A Participant may bind the Application for Accreditation to the procedure having specified the register number of the procedure in the respective field.

7. How long is the application for accreditation considered?

The Application for Voluntary Accreditation shall be considered for 30 days to 2 months. In case of submission of the documents under a procurement, 14 to 30 days.

8. How can I restore the access to the ETP account?

In case of change/loss/breakage of the DS bound to the user account at the ETP

To be able to download a new DS in the personal account you will need to submit an official letter addressed to D. A. Sytin, the General Director of TEK-Torg CJSC, with request for the DS unbinding of the account.

The letter shall contain the following data: name of the organization, INN, KPP, full name of the user, login.

A scanned copy of the letter shall be sent to rn@tektorg.ru.

Upon unbinding of the DS you will need to login the personal account using the login/password and download the information of the new DS into the personal account, to do so go to menu “Settings”, select “Personal Information”, then select “Update DS data”, then click “Download DS”.

 

In case of change of the user organization at the ETP

Register the additional user with the ETP.

More information on the registration of the additional user is available in the Participant Guidelines posted in the Section “Regulatory Documents” at the home page of TEK-Torg CJSC.

Upon registration of the additional user, send the scanned copies of the following documents to rn@tektorg.ru:

If the DS holder is the organization head:

  • document on appointment of the head (minutes, resolution, extract from the minutes)
  • official letter addressed to D. A. Sytin, the General Director of TEK-Torg CJSC, with request for providing of the DS holder with the administrator rights at the ETP

The letter shall contain the following data: name of the organization, INN, KPP, full name of the user, login.

If the DS holder is other (manager, deputy head, etc.):

  • Power of Attorney for the DS holder confirming the powers of the person for registration and taking of the actions of participation in the procedures (including for registration for the procedures) at the ETP
  • official letter addressed to D. A. Sytin, the General Director of TEK-Torg CJSC, with request for providing of the DS holder with the administrator rights at the ETP

The letter shall contain the following data: name of the organization, INN, KPP, full name of the user, login.

9. How can I generate the invoice for payment for ETP?

The Participant may independently generate the invoice for payment in section “Finance” in the personal account at the ETP.

10. How can I receive the closing accounting documents?

The original acts and VAT invoices shall be sent by the Russian Post and shall be delivered to the postal address specified by you at the registration.

11. Where shall I apply in case of questions on ETP operation?

If you have any questions on the ETP working, please, contact the Client Support Service of TEK-Torg CJSC by phone: +7( 495) 221-02-23 and e-mail: rn@tektorg.ru. Working around-the-clock.

12. Are you not clear about the time your procedure is posted?

Call the Support Service, specify your activity type or the procurement subject. The Support Service employee will help you to choose the procurement procedures according to your specification.

13. How can I file an application for participation in the procurement procedure?

In order to file the application for participation in a procurement procedure you will need to login the personal account at the ETP, select the procedure in the list of Actual Procedures, then click icon “Prepare Application” in the line corresponding to the procedure or the procedure lot chosen (for the multi-lot procedure). A page with general data of the lot and the completion forms will be opened, fill-in the fields of the form, download the files, then click “Submit Application”, the data verification window will be displayed, upon which you will need to click "Sign", then confirm the action with the DS. The Participant’s tariff plan shall be activated. If the tariff plan is not activated, the Participant will not be able to apply for participation in the procedure.

14. How can I activate the tariff plan?

In order to activate the tariff plan you will need to replenish the account in accordance with the tariff plan chosen:

Choose one of the following variants in the form “Tariff Plan Choice”:

  • Partner
  • Single Procedure

After selection, click “Activate”, confirm the action with the DS. If the funds are sufficient on the personal account for the tariff activation, the funds will be written-off, the status of the tariff will become "Activated". Message “Tariff has been successfully activated” will be displayed, a message of the tariff activation will be sent to your e-mail. After this the participant will have access to all operations provided for by the chosen tariff.